POLICY
Damages and Issues
Please inspect your order upon receipt. Contact us immediately if the item is defective, damaged, or incorrect so we can address the issue.
Note: All sales are final; no returns, refunds, or store credits are permitted.
Non-Returnable Items
- Sale items and gift cards are not eligible for returns or refunds.
Shipping Information
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Delivery Timeline:
- Domestic: 5–14 business days.
- International: 7–10 business days (may incur higher shipping rates).
- Shipping Fees: Calculated based on weight, dimensions, and destination. All orders must be paid in full, including shipping, before dispatch. Shipping fees are non-refundable unless due to an error in delivery.
- A tracking number will be provided upon shipment.
Delivery Requirements:
- A signature is required upon receipt to ensure secure delivery.
- Report any damage, missing items, or errors to the courier at the time of delivery, as claims may not be accepted after signing.
Final Sale Policy
All purchases are final. Refunds, exchanges, or returns will not be accommodated.
For any issues with your order, contact us directly for assistance.