POLICY

 

Damages and Issues

Please inspect your order upon receipt. Contact us immediately if the item is defective, damaged, or incorrect so we can address the issue. See our Final Sale Policy below for details on returns and refund.


Shipping Information

  • Delivery Timeline: Due to Items being created made to order
    • Domestic: 10–20 business days.
    • International: 10–25 business days (may incur higher shipping rates).
  • Order Tracking
    Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your package's progress.

    Delivery Requirements
    To help ensure the safe delivery of your order, a signature may be required upon delivery.

    Please inspect your package upon arrival. If your order arrives damaged, contains missing items, or you receive the wrong item, report the issue to the delivery carrier immediately and contact YANI EST within 48 hours of delivery with photos of the package and its contents. Claims submitted after this period may not be eligible for review.


Final Sale Policy

Final Sale Policy
All purchases are final. Refunds, exchanges, or returns will not be accommodated. For any issues with your order, contact us directly for assistance.