Shipping policy

Shipment

    We ensure that shipping in considered in a timely manner. Just add the products you want to the shopping cart, hit "check out", and you'll see the shipping rates. Once you complete the payment, we'll ship the goods out to you as soon as possible. 

How Fast Can I Get My Products?

  • The time from when you pay to the time when you (or your customer) receive the goods is typically 5-14 business days. 

  • After YANI EST send out your goods, the company will email you the courier tracking number.

  • We ensure that all customers will receive their packages as soon as possible.
  • For out county customers please expect higher shipping rates and 7-10 business days for your packages to be delivered.

 Receiving Your Delivery

  • Couriers require a signature from the recipient for delivery, and this is a fast and secure way to have your products delivered.

  • It is essential you provide a full, accurate shipping address, and a valid delivery phone number. 

  • If you believe your package is missing items, includes incorrect items, or has been damaged or tampered with in any way, it is essential that you communicate this clearly to the courier company's delivery driver at the time of delivery. If you accept delivery and sign for the goods, it is much more difficult to pursue a claim later.

Shipping Cost

  • All our shipping fees are calculated automatically according to either the actual kg weight of the goods or the goods' dimensions, plus the delivery location.

  • The Air Waybill (formal shipping document) that accompanies your goods may show a kg weight that is less than the shipping band that you paid for. This happens when the item is light but bulky, so the shipping band is calculated by dimensions, not actual weight.

  • The prices depend on the different rates of the shipping companies and are subject to change without notice. We're constantly working on lowering the shipping prices for you though!

  • All orders must be fully paid in advance, including shipping. Shipping charges are not refundable except in cases of wrong delivery.